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Your CPAP machine, heated humidifier, and mask setup may be covered by insurance or funding programs, depending on your plan and eligibility. Premium cleaning supplies, travel batteries, and comfort accessories are usually out of pocket. We check your coverage before you buy anything.
Where your plan allows direct billing, we bill your insurance provider directly, so you pay only your co-pay upfront. If direct billing isn't available for your plan, we'll give you everything you need to submit the claim yourself.
* If permitted by your health insurance provider. Not all insurance companies allow direct billing.
You have 30 days to exchange it. If it's leaking, leaving marks, or just uncomfortable, call us and we'll find one that actually fits, at no extra cost.
We ship fresh masks, cushions, and filters on your insurance-approved schedule, usually a six-month supply at a time. Call us anytime to pause, cancel, or adjust it.
Yes. Lifetime compliance support comes with every machine, including free sleep-data downloads for your doctor and help from our therapists with settings or comfort issues.
Bring your CPAP prescription to your consultation, or have your sleep clinic send it to us. We can help confirm the prescription and documentation requirements for your equipment and coverage. Masks, tubing, filters, and other supplies don't need one.
Often the same day, depending on appointment availability and insurance verification. Once we have your prescription, we can fit your mask, set up your machine, and deliver it to your home.
Yes. We'll ask how you sleep and whether you breathe through your mouth, then fit nasal pillow, nasal, and full-face styles on you in person before you decide.
We give you itemized receipts and the documents your insurer needs, and we'll tell you what to include. If paying upfront is a problem, ask about deferred billing.
Yes. If you have questions or issues, like a leak or a mask that has stopped working for you, book a visit or a call and we'll get you the help you need.
Filters and cushions every two weeks to a month, tubing every three months, masks every three to six months, headgear every six months. Your plan's schedule may differ, and we'll confirm yours.
Yes. Most airlines treat a CPAP as a medical device, so it won't count toward your carry-on allowance. Be sure to bring the right power adapter for your destination. Tell us where you're going and we'll help you prepare. We also sell travel machines and battery packs for trips without reliable power.
Adjustment takes time for most people, and early discomfort is common. Call us if it persists. Mask fit, pressure settings, and humidity cause some of the most common problems, and all three can be adjusted.
Find clinic addresses and hours on the Locations page. Contact us to confirm delivery and setup options for your address.
Still have a question?
If your question isn't answered here, call us or book a free consultation. We'll give you a straight answer on coverage, cost, and fit.
