One-Stop Medical Inc./ CPAP One-Stop

Serving All Of Southern Ontario including Fort Erie, Niagara Falls, St. Catharines, Welland, Hamilton, Burlington, and Everything in-Between!
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Frequently Asked Questions (FAQ's)

Frequently Asked Questions When It Comes to CPAP Machines, Masks and Supplies!

Simply click on any question below to expand it to see the answer. As always, you can call us at 905-246-9590 to ask us any questions!

Continuous Positive Airway Pressure (CPAP) therapy is a treatment for Obstructive Sleep Apnea (OSA), a condition where breathing stops and starts during sleep due to airway obstruction. CPAP machines deliver a steady stream of air through a mask to keep airways open during sleep.

A sleep study, prescribed by a healthcare provider, diagnoses sleep apnea. If diagnosed with OSA, CPAP therapy is often recommended.

Yes, a valid prescription is required to purchase CPAP machines and certain masks. This ensures proper treatment and compliance with regulations.

No, A prescription is not Necessary! Our CPAP Clinicians and Sleep Experts can help you find the perfect CPAP Mask or determine which CPAP tubing is required for any of your CPAP Machines or equipment. Call us today at 905-246-9590 so we can help you get everything you need!

Yes, CPAP One-Stop is and approved provider though ADP for CPAP, APAP and BiPAP Machines.

Selecting the appropriate CPAP machine depends on factors like prescribed pressure settings, lifestyle, and travel needs. Auto-adjusting (APAP) machines automatically adjust pressure for comfort, while fixed-pressure CPAP machines provide consistent pressure. CPAP One-Stop’s Clinician’s works directly with your sleep clinic or sleep doctor to determine the best option for your therapy.

We do offer CPAP machine trials to help you find the most suitable machine for your needs. However, the costs associated with this are significant, and we recommend you consider proceeding to purchase as this is the most cost-efficient way to get a CPAP Machine that affords you the most benefits. Contact CPAP One-Stop at 905-246-9590 to learn more about our trial programs and how to get started.

There are three main types of CPAP masks:
  • Full Face Masks: Cover both the nose and mouth; suitable for mouth breathers.
  • Nasal Masks: Cover or cradle the nose; ideal for those who breathe through their nose.
  • Nasal Pillow Masks: Insert air directly into the nostrils; offer a minimalistic design.

Masks come in various styles: nasal pillows, nasal masks, and full-face masks. The best choice depends on your breathing habits, comfort preferences, and sleeping position.

Making sure you get the correct mask and that it fits properly is our specialty! A properly fit Mask is crucial for effective therapy.

Regular replacement ensures optimal therapy and hygiene. Here's a general guideline:
  • Masks: Every 3-6 months
  • Nasal Mask Cushions: Every 2 Weeks
  • Nasal Pillow Mask Cushions: Every 2 Weeks
  • Full-Face Mask Cushions: Monthly
  • Filters: Every 2 Weeks
  • Tubing: Every 3 Months
  • CPAP Mask Headgear: Every 6 months

Daily cleaning of masks and humidifier chambers with Hot Water is recommended. You may also use mild soap or Vinegar as well, However please be sure to rinse your CPAP Mask, Tubing and Supplies thoroughly and let them air dry. Weekly cleaning of tubing and regular filter checks are also essential.

Common issues include mask leaks, dryness, or pressure discomfort. Contact CPAP One-Stop at 905-246-9590 who can assist you to adjust settings or the fit of your mask or replace any supplies as needed.

Many insurance plans cover CPAP therapy and equipment. It's advisable to check with your provider for specific coverage details. Alternatively, we can call your insurance carrier to determine your coverage.

Yes, if your insurance company offers this option as part of your coverage. We are an approved provider for all major private health insurance companies. If your insurance company does not offer direct billing, we do have options and a deferred billing program so that you do not need to pay for your supplies up front.

Yes, most CPAP machines are travel-friendly. Ensure you have the necessary power adapters and, if flying, carry your machine as hand luggage.

Yes, most CPAP machines come with a manufacturer's warranty, typically covering 2 or 3 years. Check the specific product details for warranty information.

Absolutely! Our clinician’s are available to guide you through the setup process, ensuring you start your therapy with confidence. There are many products such as dental or oral appliances (mouth guards), anti-snoring devices, or "nerve stimulation" procedures marketed as alternatives to CPAP. All the dental or oral appliances do is restrict your airway to stop you from snoring but they do not magically stop your airway from closing off, they simply make you think they are working because the stop you from snoring only.  The "nerve Stimulation" devices trigger every time you snore, waking you up many times throughout the night. This prevents you from getting your necessary deep or REM sleep resulting in you getting inadaquate sleep.

There are some products marketed as alternatives, however none of them are as effective as the benefits of CPAP Therapy.

We are committed to Exceeding Your Expectations. For more information or personalized assistance, don’t hesitate to contact us at 905-246-9590.

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